Privacy Notice for California Residents
By using our Sites or Services and/or submitting personal information to us, you are accepting and consenting to the practices and uses described in this Privacy Statement. This Privacy Statement is not a contract.
Your Rights to Request Access, Deletion, or Correction of your Personal Information
Under the California Consumer Privacy Act (“CCPA”), California consumers, subject to certain exceptions, have the right to request access, deletion, and correction of inaccurate your Personal Information collected, used, transferred, disclosed, sold, or processed by GuardianWell.
You can, subject to proper validation:
Request confirmation as to whether GuardianWell has Personal Information relating to you;
Request to know the Personal Information, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties in a form permissible under applicable laws and regulations;
Request deletion of your personal information;
Request correction of inaccurate personal information;
You can make such a request by submitting a request via the Consumer Privacy Rights Request Intake Form on our website or by calling us at 1-833-821-5240. If required by law, we will disclose and deliver the required information to you free of charge by mail or in a portable and readily usable electronic format within 45 days of receiving a verifiable request (with an additional extension of 45 days if reasonably necessary). You may request this information free of charge up to two (2) times in a 12-month period.
We will verify your request by reviewing the information that we require in our Consumer Privacy Rights Request Intake Form to authenticate your identity. You may also designate an authorized agent to make a request on your behalf through the above methods. If you submit a request through an authorized agent, we may request that such authorized agent provide information sufficient to verify your request and authenticate your identity and that your agent is in fact authorized to act on your behalf. You may also make a request for household information; however household requests will only be processed upon the verified request of each member of the household.
To verify your request, we may ask for information including your full legal name, residential address, email, phone, date of birth and last four digits of your social security number, as well information we may have on file about you (such as your policy number or a date of hire). The information we require may vary depending on your relationship to us. If you are requesting on behalf of another consumer, we may request additional information from you and/or the consumer to verify their identity. If you have not previously purchased a product or service from us or been employed by us we may require you to take additional steps to verify your identity. If we are unable to verify your identity using this process, we will provide you with a response explaining so and what additional action you may take to ensure we can successfully verify your request.
If you request your information to be deleted by us, we will verify the request and provide you with an explanation if we need to retain information about you as required by law. Prior to deleting your information, we may ask that you reconfirm that you would like us to do so.
Some of the information that we collect may not be reasonably associated with you directly. In such instances that information will not be addressed as part of your request. You can learn about aggregate information throughout this Statement.
Your right to opt out of the Sale or Sharing of Your Personal Information
You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising purposes by GuardianWell to a third party. While we generally do not sell personal information for monetary consideration, some sharing of personal information associated with your internet browsing activities to provide you with advertisements or conduct certain website performance analytics may be considered a sale or sharing of personal information where you have a right to opt out of such information practices.
We may allow certain third parties including Google, Adobe, Facebook, and LinkedIn to collect information directly on our website in order to perform certain analytics and also support targeted advertising programs, which you have the right to opt out of that information collection and use.
We do not direct our site or services to minors under the age of 16 and such minors should not be using our website. We do not sell or share the personal information of minors under the age of 16.
To submit a Request to Opt-Out, please click on the "Do not sell or share my personal information" link in the footer of the website that you are using (e.g., https://www.guardianwell.com/).
Right to Limit the Use of Your Sensitive Personal Information
We use and disclosesensitive personal information we collect about you. You or your authorized representative may limit our uses and disclosure of your sensitive personal information by submitting a Request to Limit. To make such a request, make a “Request to Limit” to privacy_office@guardianwell.com, or by phone at 1-833-821-5240 (toll free).
California Notice of Collection
The chart below describes the categories of personal information we collect, the sources of collection for each category of personal information, the purpose of collection and use for each category of personal information, and the types of third parties with which we share each category of personal information.
Categories of personal information we collect | Personal identifiers such as your name, address, email address, Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement; Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
Sources of collection for each category of personal information | Directly provided by you to us; From our affiliates; From an external source (such as third-party vendor, social media platform, broker, website or mobile application); Based on websites you access, your browsing history and cart additions; and From your activities on our Sites. |
Purpose of collection and use for each category of personal information | Communicate with you, including to respond to your inquiries and fulfill your requests; Provide, maintain, personalize, optimize, and improve our Sites, including research and analytics regarding use of our Sites, social media platforms and third-party services, physical locations, facilities and infrastructure and to remember you when you leave and return to our Sites or facilities; Provide and improve our products and services, including to provide you with financial or health-related tools, to process any transactions you request, or to authenticate your identity; Deliver advertising, including interest-based advertising on our Site; Comply with our obligations, including legal, regulatory, operational or fiscal obligations; and Detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal. |
Types of third parties with which we share each category of personal information | Service Providers contract to help administer our business; Media and Marketing Service Providers; Data Management & Analytics Service Providers; Our affiliates; Legal and Regulatory Authorities (e.g., Government Regulators, Law Enforcement Agencies); Consultants for legal and operational purposes; and Auditors. |
Types of third parties with which we sell each category of personal information | We may sell Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement with third party advertising and analytics providers for certain targeted advertising or analytics purposes, and you have the right to opt out of such sales or sharing. |
Under the CCPA, California consumers have the right not to receive discriminatory treatment from the exercise of the aforementioned rights. GuardianWell will not discriminate against you for exercising your rights under this Statement.
Personal Information is retained based on internal retention policies. Information is segregated by legal retention requirements and maintained in accordance with various local, state, federal, and other legal requirements. Personal information will not be retained beyond the reasonably foreseen need to retain the information for legal or business purposes.
Updating Your Information
If you have an account with us, you can update your information or adjust your contact and marketing preferences by logging in to your online account. You may also contact your account representative or financial advisor to update information related to the accounts they manage.
Last Revised: 12/1/25
